For the first time ever, Ian Golding will be delivering the renowned Customer Experience Masterclass in Central Europe.

In collaboration with Budapest Bank, the 2-Day Masterclass will offer knowledge transfer of best practice disciplines, tools and frameworks being used successfully in Customer Experience around the globe.

Led by Ian Golding, a globally renowned CX practitioner, this masterclass offers a holistic knowledge of CX best practices. Note: This course will be delivered in English.